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MADACC Bans Volunteers and Wastes Tens of Thousands of Dollars

The national average worth of a volunteer is $21.79 per hour, yet MADACC dismisses long-time volunteers without warning or explanation.

Every well-functioning animal shelter or animal welfare organization in America understands the value of volunteers. The national average hourly value of a volunteer is $21.79. Here is a link to this information as well as a state by state breakdown.

Unfortunately, Milwaukee Area Domestic Animal Control Commission (MADACC) is not a well-functioning animal shelter. Apparently, the management and board of directors do not understand the value of volunteers and the immense savings to taxpayers that the wise use of volunteers can bring.

Although MADACC recently hired a new volunteer coordinator, Jessica Huber, I think she has failed to embrace and unite volunteers and recognize their potential and value. She recently dismissed two long-time volunteers with this email signed by her supervisor, the interim Executive Director, John McDowell:

Notice Restricting Movement in MADACC

This will serve notice that the person or organization or person(s) from the organization named above are prohibited from entering any non-public areas of MADACC from this date forward.

Any unauthorized personnel found in restricted areas of the building or the facility will be considered trespassers, and will be treated as such.

This decision is final, and there is no appeal.

J.L. McDowell

Field Officer Supervisor

An additional line in one of the emails stated that MADACC "will not acknowledge any electronic communications". This in response to the volunteer asking for documentation of their accusations and trying to arrange a meeting to discuss the issues concerning her dismissal. 

Jessica Huber then went on further to prohibit any staff and/or remaining volunteers from having email contact with the three banned volunteers. Staff also can't answer any questions or provide information for these volunteers via the telephone. 

What did these volunteers contribute? 

Two of the banned volunteers put in a minimum average of 40 hours a week, at a savings to MADACC of $45,323.20 per year x 2 = $90,646.20. ($21.79 x40x52 x 2)

The newer volunteer has been contributing considerable hours since she started earlier this fall.

The current remaining volunteer force (minus the three that have been banned) contribute an estimated 300 hours per month. (This does not include fostering or fundraising events or the contributions and donations that volunteers supply) Just their volunteer time equals $6537.00 per month in free labor. They are doing jobs that would otherwise have to be done by staff. This volunteer commitment totals an extra $78,444,00 per year.

Need I say more? Volunteers are the lifeblood of any animal welfare organization. They not only save money, they save lives.

When will the management and board of directors at MADACC understand that concept?

Volunteers don't just do the work - they make it work.  -Carol Pettit

This post is contributed by a community member. The views expressed in this blog are those of the author and do not necessarily reflect those of Patch Media Corporation. Everyone is welcome to submit a post to Patch. If you'd like to post a blog, go here to get started.

Sheila Johnston November 14, 2012 at 01:57 PM
This kind of action should be followed-up with a good explanation.
Sonia Garcia November 14, 2012 at 06:07 PM
This article really opens my eyes to how unappreciative people can be. Two individuals who volunteer their time should not be let go with out any explanation. That seems unrealistic and rude. Great article!
Caryn Davis November 17, 2012 at 04:51 AM
I was "fired" by email ( as a long time foster home and volunteer) from my local shelter when I vented in a PRIVATE venue about the shelter being so fast to needlessly euthanize animals without even attempting to get them into rescues. They said I hurt their feelings... And I was no longer welcome in any capacity. Their loss as I was the best damn foster home they had for puppies and one of their best volunteer trainers to make dogs more adoptable. As usual, the animals lose because of human ego.

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